How ClaimPrep works
Uploading files isn’t the same as documenting a loss. Turn your photos and damage details into one organized report you can keep and share.
Step one
Start with your damage photo
One photo, web or WhatsApp; we guide you.
Step two
Answer a few smart questions
Focused questions on dates, areas, photos and receipts.
Step three
Claimprep organizes everything
Photos and notes become a timeline and file log.
Step four
Review and download your report.
Check the PDF, then share it only as you choose.
Step one
Start with your damage photo
Open WhatsApp or the web, send your first damage photo, and ClaimPrep guides you step by step. From the start, it stays clear: documentation only, no claims advice.
Wind damage my roof on June 14th. Water is coming into the attic. Sending photos now.
Got your 3 photos ✓ I'll help you document this. Note: I organize information only — not claims advice.
Step two
Answer a few smart questions
Claimprep asks a few focused questions based on your damage type, so your report includes the right dates, areas, photos, and receipts.
Damage type
Date of damage
June 14, 2026
Affected areas
North-facing roof section, attic
Step three
Claimprep organizes everything
ClaimPrep turns your photos, notes and receipts into a clear summary, timeline, file log and checklist, organized into one clean report.
Summary Done ✓ Timeline Done ✓ File Log Building… Missing Docs Queued
Step four
Review and download your report.
Check your report, save the PDF, and share it only when you choose with an owner, contractor, restoration firm, adjuster or attorney.
Property Damage Report
Ready- Report Summary p. 1
- Event Timeline p. 2
- Affected Areas p. 3
- File Log & Checklist p. 4–5
The report
What's in the report
Every ClaimPrep report follows the same ten sections, so whoever reads it knows where to look.
| Section | What it records |
|---|---|
| Claim Summary | Identifies the claim and the property where the loss occurred, as you reported them. |
| Property Details | The dwelling facts you gave during intake, such as property type, year built and size. |
| Damage Summary | Your description of the loss and its extent, with the weather recorded for the date of loss. |
| Timeline of Events | The sequence of the loss as you reported it, from the first event to the steps after. |
| Affected Areas | Each area of the property you reported as affected, with the condition you described. |
| Detailed Documentation | An itemised record of what is visible in each photograph, linked to the photo it came from. |
| Mitigation Actions | The steps you reported taking to stop the damage or keep it from spreading. |
| Documented Details | The questions asked during the guided interview and your answers, reproduced as given. |
| Additional Documentation | Further questions and answers that complete the record for the property location. |
| Photo Documentation | Your photographs, each labelled with a reference id, capture date and upload date. |
On the cover
Claim Number Claimant Type of Loss Date of Loss Report Generated
See a sample
The sample report describes a fictional claim. It shows the layout and every section, not a real property or person.
ClaimPrep is a documentation tool only. It does not provide legal, insurance, public adjusting or financial advice. ClaimPrep does not represent you, value your loss, negotiate, or contact insurers on your behalf.